Moving to 9.2? Get a handle on your known unknowns

by Ryan McBride

With time expired on Oracle’s Premier Support for JD Edwards EnterpriseOne 9.1, I have seen an uptick in activity from companies that I work with who are planning and executing projects to finally make the jump to 9.2. I don’t envy companies in this position in the best of times, but with the shifting global economy and pervasive disruptions to “business as usual” I can literally feel your pain.

Upgrade projects are stressful under normal circumstances but during these highly pressurized times it becomes even more important to quickly get a handle on your ‘knowns/unknowns’. If you’re not familiar with the concept let me explain. The way I look at it, all projects have 4 buckets of things you need to concern yourself with:

  • Bucket 1 – Known/Knowns: Things you understand and are in the “plan”
  • Bucket 2 – Known/Unknowns: Things you know you don’t know but need to figure out
  • Bucket 3 – Unknown/Knowns: Planned contingencies based on past experiences to keep an eye out for
  • Bucket 4 – Unknown/Unknowns: Black swan events that come out of nowhere (sound familiar)

If this is not your first rodeo, your team or the consultants you are working with should dominate Buckets 1 and 3. Bucket 4 is Bucket 4 – unexpected things come up but good teams react, re-calibrate and soldier on. So, what do you do with Bucket 2, your ‘Known/Unknowns’, specifically those surrounding your understanding of the impact a new code base will have on your modified footprint? Additionally, which modified objects will need to be retrofitted to ensure your mission critical business processes don’t break?

Good news, we live in Bucket 2. Over the past 20 years DWS has built a practice and solutions laser focused on helping companies dedicated to JDE EnterpriseOne run smaller, faster and smarter upgrade projects. We offer a software-led audit and scoping service (Dimension Analyze™) whereby we forensically compare your production and pristine environments to the new code base you’ll be moving to and provide answers for a big chunk of your project’s ‘Known/Unknowns’. We’ll provide object level specificity for resource planning and if you are inclined to outsource the retrofitting, we’ll provide a cost certain estimate to do the work.

Like I said earlier, upgrade projects in normal times are stressful. Upgrade projects in today’s environment with the support clock ticking in the background can seem overwhelming.

That said, if your team is struggling to wrap your collective heads around your ‘Known/Unknowns’, give us a call, we would love to help.

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